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SHIPPING & DELIVERYĀ POLICY

Shipping and Delivery Policy for Manifest with Claire

Effective Date:Ā 02/01/2025
Manifest with Claire Ltd.
Website: www.manifestwithclaire.com
Email: hello@manifestwithclaire.com

At Manifest with Claire Ltd., we strive to ensure that your orders are delivered promptly and securely. This Shipping and Delivery Policy outlines how we process and deliver physical and digital products.

1. Physical Products (e.g., Journals, Printed Guides)

1.1. Processing Time

  • Orders are processed within 3-5 business days after payment is received.
  • Orders placed on weekends or holidays will be processed on the next business day.

1.2. Shipping Rates and Options

  • Shipping costs are calculated at checkout and depend on your location and the weight of the package.
  • Available shipping options will be displayed during checkout, including standard and express shipping (if applicable).

1.3. Delivery Time

  • UK Deliveries: Typically 3-7 business days after processing.
  • International Deliveries: Delivery times vary depending on the destination and chosen shipping method, usually 7-14 business days.
  • Please note that unforeseen delays (e.g., customs, courier disruptions) may extend delivery times.

1.4. Tracking Your Order

  • You will receive a confirmation email with a tracking number (if applicable) once your order is shipped.
  • Use the provided tracking link to monitor your package.

1.5. Customs and Import Duties (International Orders)

  • Customers are responsible for any customs duties or taxes imposed by their country.
  • Please check your local regulations before placing an order.

2. Digital Products (e.g., Downloads, Online Courses)

2.1. Delivery Method

  • Digital products, including journals, guides, and courses, are delivered via email or direct download from our website.
  • Access instructions will be provided immediately after purchase or within a few minutes via your registered email.

2.2. Access Issues

  • If you experience any issues accessing your digital products, please contact us at [hello@manifestwithclaire.com], and we will assist you promptly.

3. Lost or Damaged Shipments

3.1. Lost Shipments

  • If your physical order does not arrive within the estimated delivery time, please contact us at [hello@manifestwithclaire.com].
  • We will investigate the issue and provide a resolution, which may include reshipping your order.

3.2. Damaged Shipments

  • If your order arrives damaged, please email us within 7 days of delivery with:
    • A description of the damage.
    • Photos of the damaged product and packaging.
  • We will assess the situation and offer a replacement or refund as appropriate.

4. Changes or Cancellations

4.1. Order Changes

  • If you need to update your shipping address or modify your order, contact us at [hello@manifestwithclaire.com] within 24 hours of placing your order.

4.2. Order Cancellations

  • Cancellations for physical products must be requested within 24 hours of purchase.
  • Digital product purchases cannot be cancelled once the download or access has been provided.

5. Contact Us

If you have any questions or concerns about your order, delivery, or this policy, please contact us:
Email: hello@manifestwithclaire.com
Website: www.manifestwithclaire.com

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